# Why do my RAW photos have strange colors or artifacts?

If your RAW images appear with **unusual colors, artifacts, or distorted tones** in Luminar Neo, the most likely cause is that your camera is **not yet officially supported**.

You can check the current list of supported cameras [**here**](https://l.skylum.com/luminar-neo-supported-cameras).

### 🛠️ How to Fix It

While waiting for official camera support, there's a simple workaround: **convert your RAW files to DNG format**. This format is more widely supported and can make your images compatible with Luminar Neo.

#### :point\_right: How to Convert RAW to DNG

{% stepper %}
{% step %}
**Download the free Adobe DNG Converter**

You can download the Converterr from [**here**](< https://helpx.adobe.com/camera-raw/using/adobe-dng-converter.html >)
{% endstep %}

{% step %}
**Install and open the converter**\
Select the folder where your original RAW files are stored.
{% endstep %}

{% step %}
**Choose a destination folder**\
Pick where you'd like your new DNG files to be saved.
{% endstep %}

{% step %}
**Adjust compatibility settings** (optional but helpful)

Make sure the **"**&#x45;mbed Fast Load Dat&#x61;**"** checkbox is selected.
{% endstep %}

{% step %}
**Click "Convert"**\
The tool will generate new **.dng** files from your RAWs.
{% endstep %}

{% step %}
**Import the DNG files into Luminar Neo**

You should now be able to edit them with no issues.
{% endstep %}
{% endstepper %}

<details>

<summary><span data-gb-custom-inline data-tag="emoji" data-code="2753">❓</span>Q&#x26;A Section</summary>

**🎨 Can Neo use color information from within the DNG file itself?**\
Yes! When you convert a RAW file to DNG (especially using Adobe software), it often includes a default **color profile** like *Adobe Standard*.\
Luminar Neo can recognize and apply this embedded profile, giving you a good color starting point. However, the accuracy may vary depending on the camera and file.

***

**📸 Are there other ways to add Camera Profiles for unsupported cameras?**\
Yes, you can manually extract and use a **DCP profile** from a converted DNG. Here's how:

* Open the image in Luminar Neo’s **Edit tab**
* Go to the **Develop RAW** tool
* Find the **Camera Profile** drop-down
* Select **“Add DCP from DNG”**
* Locate and double-click the DNG file to let Neo extract the profile

This can sometimes provide more natural color rendering, especially for unsupported camera models.

</details>


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