# Downloading and Installing

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Activating Luminar Neo is a straightforward process that requires only your Skylum account. There’s no need for a license key or activation code. Follow the steps below to get started.

After purchasing Luminar Neo, you’ll receive an email with the activation instructions with the download links from the Skylum Team at the email address you provided during the purchase.

Here's what it looks like:

<figure><img src="/files/QSuemVbz7ffOf3BQ1Syc" alt=""><figcaption></figcaption></figure>

Once you place the order, the installer should automatically download to your computer, unless it's blocked by your device's security settings (such as an antivirus program).

Alternatively, you can download the Luminar Neo installer by clicking here after you make the purchase:

<figure><img src="/files/kJTEiICoplQrcwtYMIBU" alt=""><figcaption></figcaption></figure>

By default, the installer will be saved to your ***Downloads*** folder.

* First, you’ll have to unzip the installation file:

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{% tab title="On Mac" %}
Simply double-click the zipped file.&#x20;
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{% tab title="On Windows" %}
Right-click the .zip file to select Extract All, and then follow the instructions.
{% endtab %}
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* Once unzipped, double-click the Luminar Neo installer. You’ll see an installation screen:
* Click the ***‘Accept’*** button to proceed with the installation.
* If you use Adobe Photoshop or Adobe Lightroom Classic and wish to use Luminar Neo as a plugin, you’ll have the option to install the plugin.

{% hint style="info" %}
**This step is not obligatory:** if you don’t use these applications, simply click ‘Install’ to continue without installing the plugin.
{% endhint %}

* Once the installation is complete, the Luminar Neo app should launch automatically.


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