Save Up To 75% With Our Spring Sale🌸
Learn more
Luminar Knowledge Hub
Explore AppContact Us
  • Luminar Neo Guide
  • Luminar Neo Tips
  • Luminar Mobile
  • Welcome to Your Learning Journey
  • Getting Started
    • Downloading and Installing
    • Activation Process
  • About Luminar Neo
    • Standalone Image Editor
    • System Requirements
    • Luminar Neo with other software
      • Installing Plug-ins
      • Luminar Neo with Adobe Photoshop
      • Luminar Neo with Adobe Lightroom Classic
      • Luminar Neo as a Photos for macOS Extension
    • Supported File Types and Cameras
    • Working with an unsupported raw format
  • Manage License
    • Create Skylum account
    • Activate Luminar Neo on another device
    • Cancel my subscription
  • How to use Luminar Neo
    • Luminar Neo walkthrough
    • Catalog
      • Catalog Files
        • Catalog Database
        • Multiple Catalogs
        • Backing Up a Catalog
        • Backing Up Your Photo Edits
      • Editing a Single Image
      • Adding a Folder for editing
      • Importing Images from a Memory Card
      • Filmstrip
      • Smart Search
      • Syncing Adjustments
      • Histogram
      • Reconnecting Lost Edits
      • Revealing Original Images
  • Organizing Images
    • Organize Images
    • Star Ratings in Luminar Neo
    • Marking Favorite and Rejected Images
    • Find Your Photos
    • Filtering the View of Your Images
    • Sorting Images
    • Sorting Folders and Albums
    • Handling Raw + JPEG Pairs
    • Virtual Copies
    • Working with the Trash folder
  • Catalog Tools
    • Catalog tools in the Plugin mode
    • Generative tools
      • GenErase
      • GenSwap
      • GenExpand
    • HDR Merge
    • Focus Stacking
    • Panorama Stitching
    • Upscale AI
  • Presets
    • Working with Presets
    • Adding Preset Collection
    • Browsing and applying Presets
    • Customizing a Luminar Neo Preset
  • Editing Tools
    • Start editing with Edit View
    • Layers
      • Layer Properties
      • Adding and Removing a Layer
      • Merge Layers
      • Reordering Layers
      • Transforming a Layer
      • Background Removal AI
    • Crop AI Tool
    • Image Quality tools
      • Noiseless AI
      • Supersharp AI
    • Essential Tools
      • Develop RAW/Develop
      • Enhance AI
      • Erase
      • Structure AI
      • Color
      • Black & White
      • Details
      • Denoise
      • Vignette
    • Landscape Tools
      • Sky AI
      • Sunrays
      • Twilight Enhancer AI
      • Atmosphere AI
      • Landscape
      • Water Enhancer AI
    • Creative Tools
      • Relight AI
      • Color Transfer
      • Magic Light AI
      • Dramatic
      • Mood (LUT)
      • Toning
      • Matte
      • Neon & Glow
      • Mystical
      • Glow
      • Blur
      • Film Grain
    • Portrait Tools
      • Studio Light
      • Portrait Bokeh AI
      • Face AI
      • Skin AI
      • Body AI
      • High Key
    • Professional Tools
      • Supercontrast
      • Color Harmony
      • Dodge & Burn
      • Clone
    • Masking Options
      • Creating a Layer Mask
      • Brush Mask
      • Linear Gradient Mask
      • Using a Radial Mask
      • Mask AI
      • Object Select AI
      • Luminosity Masking
      • Color Masking
      • Mask Actions
  • Saving & Exporting Files
    • Saving Adjustments in a Catalog
    • Export Image
    • Resizing an image
  • Something Useful
    • Keeping Luminar Neo Up To Date
    • Turn on/off Luminar Neo auto-updates for macOS
    • How to backup your photos
    • Keyboard Shortcut Keys
    • How to Access Assets from the X Membership Elite Plan
    • Luminar Neo and X Membership plans
      • How do I know if I need to upgrade my license?
      • Difference between X Membership and the Pro Subscription
  • Troubleshooting
    • Why do RAW photos look different in Luminar Neo?
  • Why do photo colors change after export in Luminar Neo?
  • How can antivirus software affect Luminar Neo?
  • How to Reinstall Luminar Neo?
  • Email field not typing or Slider adjustments not showing?
  • "OpenGL 3.3 or Later Required" Error
  • Why do my RAW photos have strange colors or artifacts?
  • Missing Fujifilm Camera Profiles
  • Why there is a vignette on the RAW files?
  • Backing Up and Restoring Your Edits
  • How to transfer the Catalog to another device?
  • Why Does the Develop RAW tool Change to Develop?
  • Why does my Catalog take so much space?
  • Thumbnails Not Generating or Showing as Black Squares
Powered by GitBook
On this page
  • Before You Start: Back Up Your Catalog
  • How to Uninstall Luminar Neo
  • How to install Luminar Neo

Was this helpful?

Export as PDF

How to Reinstall Luminar Neo?

PreviousHow can antivirus software affect Luminar Neo?NextEmail field not typing or Slider adjustments not showing?

Last updated 14 days ago

Was this helpful?

Sometimes, Luminar Neo can run into unexpected issues –become slow, crash frequently, or certain features stop working correctly. While troubleshooting steps often help, sometimes, one of the most effective solutions is a reinstall. This process removes the existing application files and settings completely, allowing you to start fresh with a new installation, which can often resolve persistent problems. However, if you are unsure, please contact our Support Team at https://skylum.com/support/contact, and we'll look at your case closely.

☝️Before You Start: Back Up Your Catalog

Before you uninstall anything, it’s important to back up your catalog to preserve your edits and saved work. The reinstall process will remove all application files and settings, so having a backup ensures nothing is lost.

Refer to this article on backing up the Catalog: How to backup your photos

Also, keep in mind that simply deleting a shortcut or dragging the app to the trash isn't enough. You’ll want to fully uninstall the app to remove any lingering configuration files that might be causing issues

🛠️ How to Uninstall Luminar Neo

  1. Quit Luminar Neo if it's running.

  2. Go to Windows Settings > Apps > Apps & features.

  3. Find Luminar Neo in the list, click it (or the three dots next to it), and select Uninstall. Follow the prompts.

  4. Restart your PC.

  1. Quit Luminar Neo if it's running. You can do it either via the app or by right-clicking the Dock icon > Quit.

  2. Open Finder and go to the Applications folder.

  3. Drag the Luminar Neo application icon to the Trash.

  4. Empty the Trash (Right-click the Trash icon in the Dock > Empty Trash).

  5. Restart your Mac.

⬇️ How to install Luminar Neo

Once the app is uninstalled, you can download a fresh copy from your Skylum account:

  1. Go to skylum.com and log in to your Skylum Account.

  2. Navigate to the My Software tab.

  3. Find Luminar Neo in your list of products and click the Download button for your operating system.

  4. Install & activate the app.

  5. You now have a clean installation of Luminar Neo. If you continue experiencing issues, feel free to reach out to our Support Team — we’re happy to help you further.

Refer to these articles on how to download & activate the app:

👉 Downloading and Installing

👉 Activation Process