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Luminar Knowledge Hub
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  • Luminar Neo Guide
  • Luminar Neo Tips
  • Luminar Mobile
  • Welcome to Your Learning Journey
  • Getting Started
    • Downloading and Installing
    • Activation Process
  • About Luminar Neo
    • Standalone Image Editor
    • System Requirements
    • Luminar Neo with other software
      • Installing Plug-ins
      • Luminar Neo with Adobe Photoshop
      • Luminar Neo with Adobe Lightroom Classic
      • Luminar Neo as a Photos for macOS Extension
    • Supported File Types and Cameras
    • Working with an unsupported raw format
  • Manage License
    • Create Skylum account
    • Activate Luminar Neo on another device
    • Cancel my subscription
  • How to use Luminar Neo
    • Luminar Neo walkthrough
    • Catalog
      • Catalog Files
        • Catalog Database
        • Multiple Catalogs
        • Backing Up a Catalog
        • Backing Up Your Photo Edits
      • Editing a Single Image
      • Adding a Folder for editing
      • Importing Images from a Memory Card
      • Filmstrip
      • Smart Search
      • Syncing Adjustments
      • Histogram
      • Reconnecting Lost Edits
      • Revealing Original Images
  • Organizing Images
    • Organize Images
    • Star Ratings in Luminar Neo
    • Marking Favorite and Rejected Images
    • Find Your Photos
    • Filtering the View of Your Images
    • Sorting Images
    • Sorting Folders and Albums
    • Handling Raw + JPEG Pairs
    • Virtual Copies
    • Working with the Trash folder
  • Catalog Tools
    • Catalog tools in the Plugin mode
    • Generative tools
      • GenErase
      • GenSwap
      • GenExpand
    • HDR Merge
    • Focus Stacking
    • Panorama Stitching
    • Upscale AI
  • Presets
    • Working with Presets
    • Adding Preset Collection
    • Browsing and applying Presets
    • Customizing a Luminar Neo Preset
  • Editing Tools
    • Start editing with Edit View
    • Layers
      • Layer Properties
      • Adding and Removing a Layer
      • Merge Layers
      • Reordering Layers
      • Transforming a Layer
      • Background Removal AI
    • Crop AI Tool
    • Image Quality tools
      • Noiseless AI
      • Supersharp AI
    • Essential Tools
      • Develop RAW/Develop
      • Enhance AI
      • Erase
      • Structure AI
      • Color
      • Black & White
      • Details
      • Denoise
      • Vignette
    • Landscape Tools
      • Sky AI
      • Sunrays
      • Twilight Enhancer AI
      • Atmosphere AI
      • Landscape
      • Water Enhancer AI
    • Creative Tools
      • Relight AI
      • Color Transfer
      • Magic Light AI
      • Dramatic
      • Mood (LUT)
      • Toning
      • Matte
      • Neon & Glow
      • Mystical
      • Glow
      • Blur
      • Film Grain
    • Portrait Tools
      • Studio Light
      • Portrait Bokeh AI
      • Face AI
      • Skin AI
      • Body AI
      • High Key
    • Professional Tools
      • Supercontrast
      • Color Harmony
      • Dodge & Burn
      • Clone
    • Masking Options
      • Creating a Layer Mask
      • Brush Mask
      • Linear Gradient Mask
      • Using a Radial Mask
      • Mask AI
      • Object Select AI
      • Luminosity Masking
      • Color Masking
      • Mask Actions
  • Saving & Exporting Files
    • Saving Adjustments in a Catalog
    • Export Image
    • Resizing an image
  • Something Useful
    • Keeping Luminar Neo Up To Date
    • Turn on/off Luminar Neo auto-updates for macOS
    • How to backup your photos
    • Keyboard Shortcut Keys
    • How to Access Assets from the X Membership Elite Plan
    • Luminar Neo and X Membership plans
      • How do I know if I need to upgrade my license?
      • Difference between X Membership and the Pro Subscription
  • Troubleshooting
    • Why do RAW photos look different in Luminar Neo?
  • Why do photo colors change after export in Luminar Neo?
  • How can antivirus software affect Luminar Neo?
  • How to Reinstall Luminar Neo?
  • Email field not typing or Slider adjustments not showing?
  • "OpenGL 3.3 or Later Required" Error
  • Why do my RAW photos have strange colors or artifacts?
  • Missing Fujifilm Camera Profiles
  • Why there is a vignette on the RAW files?
  • Backing Up and Restoring Your Edits
  • How to transfer the Catalog to another device?
  • Why Does the Develop RAW tool Change to Develop?
  • Why does my Catalog take so much space?
  • Thumbnails Not Generating or Showing as Black Squares
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  1. Getting Started

Activation Process

PreviousDownloading and InstallingNextStandalone Image Editor

Last updated 1 month ago

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Now that Luminar Neo is installed, it’s time to activate it.

To activate the app, you have to sign in to your Skylum account.

Enter your email address to find out if you already have an account:

Sign in with your email address (the one you used during the purchase) and the password for your Skylum account. If you created a Skylum using a linked third-party account, Google, Facebook, Microsoft, or Apple, click the relevant button.

In case you don't have an account yet, it will be created during the process:

Important Notes

License Key from the Resellers

In case you purchased the app at one of our resellers, you will have to enter the license key you received by clicking here:

Enter the Activation code you received from our reseller here to activate the app:

macOS users

If you see this activation window, it may happen that you downloaded Luminar Neo from the App Store:

Kindly note that if you purchase Luminar Neo from the website, you will have to download the app from the website as well, not the App Store. So, in this case, you need to uninstall the App Store version of Luminar Neo and install the correct one from the confirmation letter or Skylum account.

If Luminar Neo doesn’t appear in the tab, it’s possible that there was a typo in the email address you entered during the purchase. To resolve this, visit the and scroll down to the "Missing Your License" section. There, you can check if any app is linked to your email address. If you receive the message "No data was found," please for assistance in locating your purchase.

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