Email field not typing or Slider adjustments not showing?

If you’ve encountered problems in Luminar Neo, such as being unable to type in the email field or noticing that slider adjustments don’t change your image — even when set to the maximum — these symptoms are related to outdated Intel® Iris® Xe Graphics drivers.

🛠️ How to Fix It

The most effective solution is to update your Intel® graphics drivers. Intel provides a helpful utility called the Intel® Driver & Support Assistant, which can automatically detect and install the latest drivers for your system.

Download it here: 👉 Intel Driver & Support Assistant

Once installed, the tool will guide you through checking for updates and installing the most suitable drivers for your GPU.

❓ Q&A Section

🧩 What’s Causing the Problem? Luminar Neo relies on your GPU to display elements like text boxes, sliders, and real-time image updates. If the driver is outdated or malfunctioning, it can cause:

• Input fields (like email or activation) to become unresponsive

• Slider changes not to reflect on the image

• General glitches or interface lag

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🖼️ Why Do Graphics Drivers Affect UI Elements? Modern apps use your GPU not just for image processing but also for rendering the interface itself. If your GPU driver has problems, the app might fail to display changes properly—even if it registers your actions. That’s why you might be able to click or type, but see no visible response.

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🔄 How Often Should You Update? It’s recommended to check for GPU driver updates every few months, especially if you notice crashes, performance drops, or display issues. Staying up to date helps ensure Luminar Neo runs smoothly and efficiently.

🆘 Still Need Help?

If updating your drivers doesn’t resolve the issue, our Support Team is here to help.

We’ll take a closer look and guide you through any further steps needed to get things working smoothly again.

Contact Skylum Support Team

Don't hesitate to contact us