Save Up To 75% With Our Spring Sale🌸
Learn more
Luminar Knowledge Hub
Explore AppContact Us
  • Luminar Neo Guide
  • Luminar Neo Tips
  • Luminar Mobile
  • Welcome to Your Learning Journey
  • Getting Started
    • Downloading and Installing
    • Activation Process
  • About Luminar Neo
    • Standalone Image Editor
    • System Requirements
    • Luminar Neo with other software
      • Installing Plug-ins
      • Luminar Neo with Adobe Photoshop
      • Luminar Neo with Adobe Lightroom Classic
      • Luminar Neo as a Photos for macOS Extension
    • Supported File Types and Cameras
    • Working with an unsupported raw format
  • Manage License
    • Create Skylum account
    • Activate Luminar Neo on another device
    • Cancel my subscription
  • How to use Luminar Neo
    • Luminar Neo walkthrough
    • Catalog
      • Catalog Files
        • Catalog Database
        • Multiple Catalogs
        • Backing Up a Catalog
        • Backing Up Your Photo Edits
      • Editing a Single Image
      • Adding a Folder for editing
      • Importing Images from a Memory Card
      • Filmstrip
      • Smart Search
      • Syncing Adjustments
      • Histogram
      • Reconnecting Lost Edits
      • Revealing Original Images
  • Organizing Images
    • Organize Images
    • Star Ratings in Luminar Neo
    • Marking Favorite and Rejected Images
    • Find Your Photos
    • Filtering the View of Your Images
    • Sorting Images
    • Sorting Folders and Albums
    • Handling Raw + JPEG Pairs
    • Virtual Copies
    • Working with the Trash folder
  • Catalog Tools
    • Catalog tools in the Plugin mode
    • Generative tools
      • GenErase
      • GenSwap
      • GenExpand
    • HDR Merge
    • Focus Stacking
    • Panorama Stitching
    • Upscale AI
  • Presets
    • Working with Presets
    • Adding Preset Collection
    • Browsing and applying Presets
    • Customizing a Luminar Neo Preset
  • Editing Tools
    • Start editing with Edit View
    • Layers
      • Layer Properties
      • Adding and Removing a Layer
      • Merge Layers
      • Reordering Layers
      • Transforming a Layer
      • Background Removal AI
    • Crop AI Tool
    • Image Quality tools
      • Noiseless AI
      • Supersharp AI
    • Essential Tools
      • Develop RAW/Develop
      • Enhance AI
      • Erase
      • Structure AI
      • Color
      • Black & White
      • Details
      • Denoise
      • Vignette
    • Landscape Tools
      • Sky AI
      • Sunrays
      • Twilight Enhancer AI
      • Atmosphere AI
      • Landscape
      • Water Enhancer AI
    • Creative Tools
      • Relight AI
      • Color Transfer
      • Magic Light AI
      • Dramatic
      • Mood (LUT)
      • Toning
      • Matte
      • Neon & Glow
      • Mystical
      • Glow
      • Blur
      • Film Grain
    • Portrait Tools
      • Studio Light
      • Portrait Bokeh AI
      • Face AI
      • Skin AI
      • Body AI
      • High Key
    • Professional Tools
      • Supercontrast
      • Color Harmony
      • Dodge & Burn
      • Clone
    • Masking Options
      • Creating a Layer Mask
      • Brush Mask
      • Linear Gradient Mask
      • Using a Radial Mask
      • Mask AI
      • Object Select AI
      • Luminosity Masking
      • Color Masking
      • Mask Actions
  • Saving & Exporting Files
    • Saving Adjustments in a Catalog
    • Export Image
    • Resizing an image
  • Something Useful
    • Keeping Luminar Neo Up To Date
    • Turn on/off Luminar Neo auto-updates for macOS
    • How to backup your photos
    • Keyboard Shortcut Keys
    • How to Access Assets from the X Membership Elite Plan
    • Luminar Neo and X Membership plans
      • How do I know if I need to upgrade my license?
      • Difference between X Membership and the Pro Subscription
  • Troubleshooting
    • Why do RAW photos look different in Luminar Neo?
  • Why do photo colors change after export in Luminar Neo?
  • How can antivirus software affect Luminar Neo?
  • How to Reinstall Luminar Neo?
  • Email field not typing or Slider adjustments not showing?
  • "OpenGL 3.3 or Later Required" Error
  • Why do my RAW photos have strange colors or artifacts?
  • Missing Fujifilm Camera Profiles
  • Why there is a vignette on the RAW files?
  • Backing Up and Restoring Your Edits
  • How to transfer the Catalog to another device?
  • Why Does the Develop RAW tool Change to Develop?
  • Why does my Catalog take so much space?
  • Thumbnails Not Generating or Showing as Black Squares
Powered by GitBook
On this page

Was this helpful?

Export as PDF
  1. Manage License

Create Skylum account

PreviousWorking with an unsupported raw formatNextActivate Luminar Neo on another device

Last updated 1 month ago

Was this helpful?

1. Go to or

2. In the top right corner, click Sign In.

3. If you already have a Skylum Account, sign in with a linked Google, Facebook, Microsoft, or Apple account, or sign in with your email and password. If you don’t have a Skylum Account, click Register and create an account by linking an existing third-party account or by providing your email address and creating a password.

Use the same email address you used to buy Luminar Neo when creating your account.

  1. In your Skylum Account, you will see a My software tab with all of your Skylum software, including Luminar Neo.

  2. Find Luminar Neo in your list of software and download it by clicking the Download button.

  • If you don’t see Luminar Neo in the My software tab, you probably bought it with another email address. Press "App isn't showing?" in the same My software section.

  • If you’ve bought Luminar Neo on the App Store, submit proof of purchase to our support team by clicking the link under "App isn't showing?" second section and they’ll help you right away!

skylum.com
skylum.com/user/login