# Create Skylum account

{% @arcade/embed flowId="zlA4yGILiM5SuEjbcRGL" url="<https://app.arcade.software/share/zlA4yGILiM5SuEjbcRGL>" %}

1\. Go to [skylum.com](https://skylum.com/luminar?utm_source=support\&utm_medium=organic\&utm_campaign=content) or [skylum.com/user/login](https://skylum.com/user/login?utm_source=support\&utm_medium=organic\&utm_campaign=content)

2\. In the top right corner, click **Sign In**.

3\. If you already have a Skylum Account, sign in with a linked Google, Facebook, Microsoft, or Apple account, or sign in with your email and password. If you don’t have a Skylum Account, click **Register** and create an account by linking an existing third-party account or by providing your email address and creating a password.

{% hint style="warning" %}
Use the same email address you used to buy Luminar Neo when creating your account.
{% endhint %}

4. In your Skylum Account, you will see a **My software** tab with all of your Skylum software, including Luminar Neo.
5. Find Luminar Neo in your list of software and download it by clicking the **Download** button.

* If you don’t see Luminar Neo in the **My software** tab, you probably bought it with another email address. Press **"App isn't showing?"** in the same My software section.

<figure><img src="https://3998991287-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FynrwC8fnGXULbglwsNaw%2Fuploads%2FifXi2BXmBYRoHFYgzv9F%2FScreenshot%202025-06-18%20at%2017.19.32.png?alt=media&#x26;token=4cb59555-4a0e-41b6-8a40-3a957f799d58" alt=""><figcaption></figcaption></figure>

* If you’ve bought Luminar Neo on the **App Store**, submit proof of purchase to our support team by clicking the link under **"App isn't showing?" second section** and they’ll help you right away!

<figure><img src="https://3998991287-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FynrwC8fnGXULbglwsNaw%2Fuploads%2FzlVNyWeEzHuRuwatdMWL%2FScreenshot%202025-06-18%20at%2017.19.42.png?alt=media&#x26;token=6060f1e1-aa27-4552-9401-4a4c6ce0d0fd" alt=""><figcaption></figcaption></figure>